As the bank shifts from more analog practices of the past towards digitally-driven, future-proof strategy, we need to use human factors theory, systems mapping, and human-centred research methods to empower change.

As the bank shifts from more analog practices of the past towards digitally-driven, future-proof strategy, we need to use human factors theory, systems mapping, and human-centred research methods to empower change.

As an internal consultant, I work closely with groups across channels to build mindsets, skillsets, and toolsets that are amenable to innovation. 

As an internal consultant, I work closely with groups across channels to build mindsets, skillsets, and toolsets that are amenable to innovation. 

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As the bank shifts from more analog practices of the past towards digitally-driven, future-proof strategy, we need to use human factors theory, systems mapping, and human-centred research methods to empower change.
As an internal consultant, I work closely with groups across channels to build mindsets, skillsets, and toolsets that are amenable to innovation. 
RBC-3.jpg
RBC-4.jpg
RBC-6.jpg
RBC-5.jpg

As the bank shifts from more analog practices of the past towards digitally-driven, future-proof strategy, we need to use human factors theory, systems mapping, and human-centred research methods to empower change.

As an internal consultant, I work closely with groups across channels to build mindsets, skillsets, and toolsets that are amenable to innovation. 

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